Seleccionar Idioma / Select Language

Defense of Users of Financial Services

Obtaining authorization and providing legal advisory for the operation of consumer groups that contribute periodic sums of money to be managed by a third party.
Obtaining authorization and providing legal advisory for operating as pawnshop.
Registrations in the Financial Service Providers Registry.
Implementation of the Specialized Unit to handle inquiries and complaints from financial services users.
Procedures before the National Commission for the Protection and Defense of Financial Services Users (CONDUSEF by its Spanish acronym).
Conciliation and arbitration procedures before the National Commission for the Protection and Defense of Financial Services Users (CONDUSEF by its Spanish acronym).
Advisory on inspections conducted by the National Commission for the Protection and Defense of Financial Services Users (CONDUSEF by its Spanish acronym).